Money back guarantee

What does our money back guarantee mean?

When a booking has to be cancelled unexpectedly, it is always annoying. At Poolincluded we have a money back guarantee, if you cancel according to our terms and conditions, you will always get your money back. We do not work with discount offers or vouchers, your (down) payment will be refunded within 7 days or sooner.

For further questions about the money-back guarantee, please contact us or see if your question is among the frequently asked questions.