Will you be working with us?

Rental Expert

Due to continued growth, we are looking for new colleagues to strengthen our team in Europe.

Are you able to connect easily with new homeowners and see the power of nurturing existing relationships? And would you like to organize your own working time and workload? Then read on!

Who are you?

As a rental expert you are responsible for contact with potential and existing homeowners of holiday homes. You are reliable and you have a targeted approach towards the homeowner. You grasp a challenge with both hands and creatively look for opportunities in the market.

The position is a freelance position which means that you will receive a fee on a commission basis. There is no fixed salary. You can set your own pace, organize your working hours and work completely independently. Sounds like a dream job, right?

Tasks and responsibilities

• Sign contacts with new homeowners;
• Draw-up the contract, prices and a return calculation;
• You are capable of entering the online presentation of the holiday home;
• Continuous improving the existing product;
• Maintain excellent relationships with homeowners.

Job requirements

• Cold acquisition is a warm blanket for you; experience is a sales position is desired;
• Maintaining relationships is a second nature;
• HBO thinking and working level, affinity with tourism;
• You live in or near your responsible region;
• You master the relevant language, both in word and in writing;
• Strong personality, able to independently conduct commercial negotiations;
• You are in possession of your own car, laptop and telephone.

What do we offer?

• You are part of the best & most fun rental team in Europe;
• An independent freelance position with plenty of room for initiative and personal input;
• Market-based remuneration on a commission basis.

Are you the commercial winner we are looking for? Respond immediately!

Support employee

Due to continued growth, we are looking for a new colleague to strengthen our team in Alkmaar.

Are you communicative, customer-oriented and do you think in terms of solutions? Then read on!

What are you going to do?

As a Support employee you are responsible for the contact with our guests. You answer daily incoming phone calls, emails and other requests with a smile.

In addition to customer contact, we find it important that you can think out of the box about new developments in the customer journey. Next to that, you are a fluent thinker in solutions in the field of our systems and you can make improvements in the processes.

You will work in a small organization where thinking along and being proactive is encouraged!

Tasks and responsibilities

• Answer incoming emails and phone calls from customers;
• Process incoming bookings;
• Supporting Sales Agents in the field;
• Setting up a loyalty program for existing and new customers;
• Set up and improve processes.

Job requirements

• MBO working and thinking level;
• Experience in a commercial role or with customer contact;
• Some experience in working with VRMS / CRM systems is an advantage;
• Good command of the Dutch, English and German language;
• Working in the weekends, on public holidays and in the evenings is no problem for you;
• Available part-time.

What do we offer?

• You are part of the best and most fun rental team in Europe;
• Employment of 16 hours per week with a view to expansion;
• A competitive salary depending on your experience and abilities;
• 8% holiday pay;
• 25 vacation days per year based on full-time employment;
• A Friday afternoon drink is guaranteed!

Are you the supporter we are looking for? Respond immediately!

Internship – Marketing/communication

Poolincluded is an international holiday rental company with now more than 1000 holiday homes in 9 countries. Are you looking for a great team where you can use your creativity and talents in the field of marketing and communication? And would you like to develop yourself into a real marketing expert? Then this internship might be the one for you!

We are looking for a top person to strengthen our driven team in Alkmaar at the marketing department. You do not need to have any experience with online marketing, you can take your first steps with us! A good command of the Dutch language (preferably also English), a creative mind and affinity with travel or tourism is a good addition to this internship. You will be working in an ambitious start-up company where we want to make the company a success together!

Tasks:

• Develop yourself by thinking out of the box
• Strengthen our brand for potential customers
• Create stories that are worth passing on and incorporate them into landing pages and blogs
• Managing social media (creating content and maintaining contacts)
• Ensuring the quality of the offer on the website (writing SEO texts etc.)
• Approaching parties for link building;
• Performing support work for the rest of the online marketing team;
• And of course, contribute your own creative ideas!

What do we offer?

• A challenging, varied and independent internship, with room for creativity;
• Free lunch, snacks, coffee and tea. And of course beer or wine on Fridays;
• Informal working atmosphere;
• Spacious office in the always cosy Alkmaar;
• A work laptop;
• Market conform internship remuneration.

Who are we looking for?

• A minimum of 24/32 hours per week (hours to be determined in consultation);
• You have an intermediate or higher vocational education and are following a study in the direction of (online) marketing/communication
• You are a hard worker, punctual, flexible and can work independently;
• Interest in online marketing is an advantage;
• Affinity with travel/tourism is a plus

Are you the person we are looking for? Then please respond immediately!